can gate agent in different city then flight rebook you?

[CupCrusher40]

ty

[SoCalFlyer97]

Hola @CupCrusher40 

I assume the answer is "Yes". Just go to any SW gate with a staffed Customer Service Rep counter and ask. They should be able to help you. Just make sure you go to a Customer Service Rep desk in the gate area (the larger desks usually with the Gate Number Sign and the departing flight status monitors) and not to the Ops Gate Agent desk (the smaller desk next to the gate) as these are separate roles. 

Hope this helps!

[ANK69]

All SWA Customer Service Agents (CSA) can assist you with all travel itinerary changes, whether they are at the ticket counter or at the gate.