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Southwest Airlines Community

cancel

jengilly4
Explorer C

If I cancel a flight that was booked with points do the points go back to me?

1 REPLY 1

Re: cancel

chgoflyer
Aviator A
Solution

When a points booking is cancelled, the points go back to the account used to purchase the flight. The taxes may be held as travel funds for future use, or refunded to the original form of payment upon request.