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flight April 7

bguzman
Explorer C

Good morning,

 

I have a flight scheduled to Chicago for April 7, from San Juan Puerto Rico. My question is? I am planning on waiting  until close to April 7 to see if it is canceled before making any new rescheduling. I want to make sure I am proceeding correctly. If it is not canceled I understand I can booked a flight  until June 2021 to re scheduled it? 

 

I am correct? 

Thanks

Keep safe

Beatriz

3 REPLIES 3

Re: flight April 7

ZevSupport
Frequent Flyer A

As long as you cancel 10 minutes before the flight, you'll get a credit for you ticket value which will expire in June 2021. Does this help?


Community Champion | PHL based | ex-Companion Pass Holder | Southwest Passenger

Re: flight April 7

bguzman
Explorer C

Great thank you, and if the flight is canceled then I receive a refund correct? 

Re: flight April 7

bec102896
Aviator A
Solution

@bguzman wrote:

Great thank you, and if the flight is canceled then I receive a refund correct? 


If the flight is cancelled by Southwest you would need to reach out to customer relations to request the refund.