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if you miss connection is EBC refunded

CupCrusher40
Frequent Flyer B

thank you

2 REPLIES 2

Re: if you miss connection is EBC refunded

TheMiddleSeat
Aviator A

You can request it

 

--TheMiddleSeat

Re: if you miss connection is EBC refunded

jazzpilot56
Adventurer B
Solution

Agreed, definitely request it. My holiday flights were cancelled, and somehow during the process (because of steps I took) my companion's EBC was lost. I requested reimbursement, again, even though it was my fault for rebooking a flight myself instead of coordinating with a Southwest agent, and Southwest reimbursed the roundtrip EBC cost of $50.00.

 

Thank you Southwest for the reimbursement, even though it wasn't your fault. 


- Will (where there's a will there's a way)