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no refund on early bird checkin ?.

jackyjoy123
New Arrival

Hello,

 

 

Have flown on Southwest for a very long time, very disappointed. to me that is a part of the fare. Southwest just keeps your money and does on use that seat. unfair, I did not cancel because I wanted to. Canceled way before pull the numbers. Southwest may not be the bargain I though they were.

 

 

thanks

jackyjoy

5 REPLIES 5

Re: no refund on early bird checkin ?.

ffflyer
Active Member

You knew or should have known the EB rules before you paid. 

As far a good deal? I use SWA because they are convenient. Factoring in the extra costs for EB often puts them on par with other airlines. 

The ever growing line of preborders, not taking a stand in seat saving, and not being able to reserve seats, is making me look more and more for other choices. 

If I fly before the end of March I will fly Delta for the empty middle seat. 

Re: no refund on early bird checkin ?.

elijahbrantley
Rising Star
Solution

Unfortunately, the terms for EBCI are clear:

 

"All EarlyBird Check-In® purchases are nonrefundable. Customers who cancel their flight will forfeit the previously purchased EarlyBird Check-In® option for that particular flight.

In the event that a flight is cancelled by Southwest, the EarlyBird Check-In® purchased for the cancelled flight will be refunded."

 

If you would like to discuss further, I would recommend reaching directly to SW via one of the Contact Us methods below.

 

-A List Preferred, Companion Pass holder, Community Champion.

Re: no refund on early bird checkin ?.

SWFlyer007
Rising Star

This is why I keep working on the A-List.  

Re: no refund on early bird checkin ?.

dfwskier
Top Contributor

@jackyjoy123 wrote:

Hello,

 

 

Have flown on Southwest for a very long time, very disappointed. to me that is a part of the fare. Southwest just keeps your money and does on use that seat. unfair, I did not cancel because I wanted to. Canceled way before pull the numbers. Southwest may not be the bargain I though they were.

 

 

thanks

jackyjoy


At one point in time in the recent past, Southwest was allowing some people to convert unused EB unds into vouchers. I don't remember what he rules were.

 

You could contact customer relations and ask:

 

https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355

Re: no refund on early bird checkin ?.

jackyjoy123
New Arrival

@jackyjoy123 wrote:

Hello,

 

 

Have flown on Southwest for a very long time, very disappointed. to me that is a part of the fare. https://krogerfeedback.nl https://talktosonic.onl https://talktowendys.vip https://whataburgersurvey.onl Southwest just keeps your money and does on use that seat. unfair, I did not cancel because I wanted to. Canceled way before pull the numbers. Southwest may not be the bargain I though they were.

 

 

thanks

jackyjoy


 

thanks my issue has been fixed.