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southwest flight ticket got canceled becuase paying with southwest gift cards

shigeo
New Arrival

i received Southwest Airlines gift cards via email and used them to partially pay for my ticket, and the rest go on my credit
without any notice, Southwest suspended my ticket because of "unauthorized used of the gift cards."
which is totally BS and nonsense.

they made me go to the airport to complete the payment.
what should i do?

1 REPLY 1

Re: southwest flight ticket got canceled becuase paying with southwest gift cards

dfwskier
Top Contributor

@shigeo wrote:

 

they made me go to the airport to complete the payment. 

 

Sorry, but I don't know what that means. Does that mean show proof that you are the owner of the cards.? If SW suspects fraud, that would be  a logical thing to require.

 

You can always file a complaint with SW. To do so, click on "contact us" below, and proceed.