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Gee Thanks Southwest airlines. You got my wife and 8 year old grand daughter loaded on a plane in Phoenix for hours only to cancel the flight when the pilot failed to arrive. Then I had to find a hotel and transportation back and forth for them when you wouldn't. Last time we fly Southwest .....
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Solution
You're welcome to submit your comments directly to Southwest. Use the contact us link at the bottom of this page.
--TheMiddleSeat