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Access Denied

New Arrival

I am now in Brazil and I have a flight inside the US in August 17th but I can't access neither the website and the app to check my reservation.

Everytime I try to access the website appears the message "Access Denied"

Can someone help??

2 REPLIES 2
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Re: Access Denied

Top Contributor

@gabrielnunes wrote:

I am now in Brazil and I have a flight inside the US in August 17th but I can't access neither the website and the app to check my reservation.

Everytime I try to access the website appears the message "Access Denied"

Can someone help??


Apparently accessing the Southwest website from outside of the US is an ongoing problem for lots of people.

 

Have you tried the Southwest app o n your cell?

Highlighted

Re: Access Denied

Top Contributor

@dfwskier wrote:

@gabrielnunes wrote:

I am now in Brazil and I have a flight inside the US in August 17th but I can't access neither the website and the app to check my reservation.

Everytime I try to access the website appears the message "Access Denied"

Can someone help??


Apparently accessing the Southwest website from outside of the US is an ongoing problem for lots of people.

 

Have you tried the Southwest app o n your cell?


@Twitter or Facebook might also be an alternate method of contact (without an international phone call) - don't send any personal infomration until they @SouthwestAir invite you to direct message them the confirmation number(s).

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.