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Changing a birthdate on a flight in the U.S

Paradymn31
Explorer C
 
2 REPLIES 2

Re: Changing a birthdate on a flight in the U.S

dfwskier
Aviator A

please elaborate.

Re: Changing a birthdate on a flight in the U.S

jksobonya
Aviator A

DOB is a required field when booking a flight, but if you are a Southwest Rapid Rewards member, your DOB is a part of your account details and is already filled in when you make your reservation. If your birthdate was entered incorrectly, check and see if you can edit your birthdate on your Rapid Rewards account by logging into Southwest.com and making the change under My Account > Profile > Personal. When I looked at my details, DOB isn't actually able to be changed and I see this message: "To change this information, please call us at ." 

 

Sounds like you will have to call to update your DOB.

 

--Jessica