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Known Traveler Number

New Arrival

How can you change your KTN if it is entered incorrectly?

3 REPLIES 3
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Re: Known Traveler Number

Top Contributor

@fxfisher12 wrote:

How can you change your KTN if it is entered incorrectly?


1) Log into your Southwest account

2) Click on my account

3) Move down left sife of page to My Preferenes

4) Within my preferences go to personal

5) within personal click on edit

6) type in corrected KTN and hit save button.

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Re: Known Traveler Number

Top Contributor

@dfwskier wrote:

@fxfisher12 wrote:

How can you change your KTN if it is entered incorrectly?


1) Log into your Southwest account

2) Click on my account

3) Move down left sife of page to My Preferenes

4) Within my preferences go to personal

5) within personal click on edit

6) type in corrected KTN and hit save button.


One clarification @fxfisher12 - if you mean for an existing reservation, updating your account won't be retroactive, but you can call anytime before the check-in period for each flight to have it added correctly for reservations that you have already made.

 

Home airport MDW, frequent visitor to MCO to see the mouse.
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Re: Known Traveler Number

Active Member

Mind if I hop in? The social media teams (Twitter and Facebook) can help too.

 

Hope this helps!

 

Zev


Community Champion | LGA based | Companion Pass Holder | Southwest Passenger