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“Old School” SWA

New Arrival

I had a great flight from Louisville to Orlando today that reminded me of how Southwest used to be. The gate agents were happy to help you, the flight deck was engaging and the cabin crew was FUN!  Sadly, this experience has become the exception instead of the norm it used to be. Thanks to the Southwest team for making THIS trip one to remember. 

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Re: “Old School” SWA

Rising Star
Solution

Glad to hear!  Hopefully you also able to send feedback directly to Southwest (this forum is mostly customer to customer) -- here is a link for Submitting a Customer Service Compliment.


Customer | Home airport DCA