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The Online Route Map

Active Member

Why does the online route map no longer show the route lines between city pairs.  There are lists, but the map aspect was a plus that I miss.

8 REPLIES 8
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Re: The Online Route Map

Top Contributor

Wow, I had not noticed the change and agree that's not good.  Hopefully it's just a minor/temporary bug.  Let's see if @NicoleAshley has any insight or can pass a note along to someone.  Will the interactive route map return???

 

--TheMiddleSeat

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Re: The Online Route Map

New Arrival

I’ve noticed this for close to a month now. I’ll admit it is rather inconvenient since I fly out of multiple airports in my home state and like to keep tabs on the nonstop routes available from the nearby airports. I imagine, however, that the feature was temporarily disabled due to the abnormal high amount of route changes, discontinuation, and suspensions (and expedited additions in Hawaii) stemming from the max 8 grounding.

 

 Take heart, I’m sure the interactive route map will be back soon once all remaining routing adjustments have been finalized.

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Re: The Online Route Map

Top Contributor

I believe that map ran under Flash, which might explain it's absence. Hopefully there's a replacement coming at some point. Until then the interactive list view shows non-stop city pairs.

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Re: The Online Route Map

Employee
Employee

I'm looking into this and will let you know when I get an update. Thanks!

Nicole
Community Manager
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Re: The Online Route Map

Employee
Employee
Solution

Hi all,

 

I was able to verify our agreement on the previous version came to a close, and the static image will remain until we're able to improve it later on. 

 

Thanks!

 

Nicole

Nicole
Community Manager
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Re: The Online Route Map

Top Contributor

Booo!

Thanks for the update, but that's obviously not the answer we all wanted to hear. After losing the Getaway Finder Map this just adds more frustration. 

 

--TheMiddleSeat

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Re: The Online Route Map

Employee
Employee

Totally understand and apologize for the frustration! You can be assured we want the Customer experience on our website to be topnotch, so we appreciate the feedback.

Nicole
Community Manager
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Re: The Online Route Map

New Arrival

Just a bump to this, a reminder; adding my vote for bringing back this feature as soon as possible 🙂