Application confirmation not received

[Araceli28]

Good afternoon, I applied for the CSR remote position for Dallas, TX at 12:20pm today and received an email to create an account for status updates. When I log in it’s stating no applications on the dashboard. Could my application be verified with my email address? Thanks in advance.

[adrienneb]

Hey, @Araceli28!

Thanks for reaching out! I'd be happy to verify that we received your application for the Customer Representative position, and I can do so using your email address. Feel free to reply with that here, and I'll review! 

[Araceli28]

Hi there my name is Maria Sanchez and my email address is *redacted* for verification of the application I submitted. Thank you!

[adrienneb]

Hey again, @Araceli28 ! 

I'm not seeing an application associated with that email address! 

Are you certain that's the email you provided when applying? 

[Araceli28]

Yes it could either be *redacted* 

[adrienneb]

@Araceli28, I think I found your application, and you had a small typo in the email address when applying. I can help to get that corrected for you! 

Could you just verify the last four digits of the phone number you entered when applying, so I can be certain this is your Candidate Profile? 

[Araceli28]

Great and yes it’s 5537. 

[adrienneb]

@Araceli28, perfect! If you refresh your Candidate Home now, do you see your application status there? 

[Araceli28]

I will check right now

[Araceli28]

I refreshed but I am not seeing the application.