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Southwest Airlines Community

Backrground check

evenatycar
Explorer C

So I applied for Operations Agent for LAX I received a contingent offer right after my face to face interview same day on 10/25 next day I received an email for drug test 10/26 I haven't heard from anybody since then do I suppose to receive an email from the background team to start my background process ? Im just concerned cause it's been a month and haven't heard anything