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Can't access the customer service rep application!!!

ashleylindsey50
New Arrival

Am I the only one who can't access the application? It won't let me upload a resume or move on to the next slide. HELP

17 REPLIES 17

Re: Can't access the customer service rep application!!!

funtraveler
New Arrival

you are not the only one. it has crashed lol

Re: Can't access the customer service rep application!!!

ashleylindsey50
New Arrival

I was finally able to get through, but sadly it would not allow me to upload my resume. 

Re: Can't access the customer service rep application!!!

Lynette50
New Arrival

I had that same problem . So I put in everything manual. It took me an hour it kept not taking resume 

Re: Can't access the customer service rep application!!!

robinarroues
New Arrival

I just spent 4 and a half hours trying to submit the application with it continually crashing or erroring and now after completing it a 5th time now it says the position is no longer available!!!  Wow!  So disappointed!

Re: Can't access the customer service rep application!!!

kristyn
New Arrival
Solution

Good morning! We are experiencing some technical difficulties with our Careers site due to heavy traffic, but we have the right Teams working to get it fixed ASAP. Please try again later, and be sure you clear your cache and cookies prior to refreshing.


We apologize for any inconvenience, and we appreciate your interest in joining our Southwest Family!

Re: Can't access the customer service rep application!!!

ashleylindsey50
New Arrival

Thank you! Will I be able to go back to add my resume? As the site would not allow me to upload. 

Re: Can't access the customer service rep application!!!

jfm_412
Active Member

I have the same question. Will we be able to upload resume once the site has stabilized?

 

Re: Can't access the customer service rep application!!!

kristyn
New Arrival

Yes. If you have submitted your application and were unable to upload your resume at the time of submission, we will be reaching out to you with instructions on how to upload it at a later date.

We appreciate your patience and will be contacting you soon. 

Re: Can't access the customer service rep application!!!

desmondrl
Active Member

I joined the Talent Community several days ago and uploaded my resume there. Would I still need to upload it again at a later date since I couldn't during the application process?