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Passed the phone interview, F2F scheduled for a month away, Normal?

New Arrival

Passed the phone interview for a CSR this week. Was called the next day to set up the face-to-face. They scheduled it for a month away, almost to the day.

 

Is that normal to have a 4 week period between?

4 REPLIES 4
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Re: Passed the phone interview, F2F scheduled for a month away, Normal?

New Arrival

hi ! I was sent yesterday an email to fill the application form , I was said that I should expect a phone call within the next 2 weks , the process is quite long so I guess it is normal .

can I ask how did the phone interview go? what questions did they ask? what should I expect?

do they send you an email to confirm the call date and time ? 

 

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Re: Passed the phone interview, F2F scheduled for a month away, Normal?

New Arrival

I applied then maybe 2 weeks later received a phone call to set up the phone interview. After the phone interview, I got a call 2 days later about setting up the f2f.

 

Phone interview was very low key.

 

Tell me about the job duties.

Why are you considering Southwest?

Tell me about a time you went above and beyond to help a customer

What kind of customer service do you have experience in, etc.

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Re: Passed the phone interview, F2F scheduled for a month away, Normal?

New Arrival

thank you so much and I wish you all the best for the face to face interview! 

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Re: Passed the phone interview, F2F scheduled for a month away, Normal?

Active Member

@kscokid

 

About like 4 week is somewhat normal... But...don't give up the hope. The worse part is that: if you ever get turned down and you would like to apply for the SWA job again, you are going have to wait for a year.