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Southwest Employee Benefits

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Hello-  I am very interested in a customer service agent position with SWA.  There is an opportunity available near my home, but the position posted is part-time.  Can you tell me how many hours constitute part-time and if Southwest offers health insurance benefits for part-time employees and their family?  Thank you for your time and attention.

9 REPLIES 9
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Re: Southwest Employee Benefits

Employee
Employee
Solution

Hi, @phenflea,

 

We are thrilled to hear that you are interested in one of our open positions! Part-time Customer Service Agents typically work 20-30 hours a week, plus they are given opportunities for overtime. We do offer health insurance plans for our part-time Employees, as well as various other benefits--including free, unlimited standby flights for the Employee and eligible dependents!

 

Kelby
Moderator
Southwest Careers
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Re: Southwest Employee Benefits

New Arrival

Who are some of the medical insurance providers that you offer in CO for FT employees? What type of medical insurance are offered? HDP, HMO...etc. I'm considering joining SWA as a Customer Service Agent. Medical Insurance is a big deal for me and I want to know before I apply? Do you provide the HMO plan from Kaiser Permenente?

Aloha,
AL
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Re: Southwest Employee Benefits

Employee
Employee

Hi @alloo,

 

Thank you for your interest in joining Southwest as a Customer Service Agent! We offer several medical plans, available across the U.S. to Full-time and Part-time Employees. United Healthcare is our current administrator for all plans. There is one high deductible plan that is paired with a health savings account; the other plans are PPOs and vary by deductibles, copays or coinsurance, covered benefits and the amount of premium contributions paid by Employees. Best of luck throughout the application process!

 

 

Kelby
Moderator
Southwest Careers
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Re: Southwest Employee Benefits

New Arrival

Hello -

I saw that you have three employee benefit options a Choice Plus a Choice Plan C and an HSA.  Do any of these plans allow out of network benefits?  Do any not allow out of network benefits.  My surgeon is not a UHC provider so I am trying to figure out the plans.

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Re: Southwest Employee Benefits

Employee
Employee

Hi @macklc,

 

Thanks for your interest in joining our Team! There is some out-of-network coverage on our plans. The cost to the participant for using out-of-network services is higher than using in-network services.

 

Kelby
Moderator
Southwest Careers
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Re: Southwest Employee Benefits

New Arrival

@KelbyTansey

 

I'm looking to possibly come onboard in a finance role at corporate after graduation this semester, but I was wondering what the maternal/paternal leave benefits are in corporate roles at SW?

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Re: Southwest Employee Benefits

Employee
Employee

Hi @eaberg,

 

Thanks so much for considering Southwest for your Career! Because there are some intricacies with this question, I have sent you a direct message with more information and a contact.

 

Kelby
Moderator
Southwest Careers
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Re: Southwest Employee Benefits

New Arrival

Hello,

 

Does Southwest offer part time employees health insurance plans for their employee's family  or only for the employee? It would be a Customer Service/Ticketing Agent position.

 

Thank you!

 

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Re: Southwest Employee Benefits

Employee
Employee

Hi @Teresabaker2012,

 

We do offer health plan options for our part time Employees, as well as many other WorkPerks. Best of luck!

 

Kelby
Moderator
Southwest Careers