Hi you are not the only one experiencing temp delays in applying -- several members have gotten to various stages of the process... and @KelbyTansey and her other LUV employees have some current and helpful posts.
@16fseataFFBK
Re: Window Opened, then closed... approx 10:30am est
The attacking of malware on the mac and system are too common. Due to which the system becomes too slow or crashes. Are you unaware that how to take the screenshot of the windows? Just a simple call how to take a screenshot on windows will solve your issues.
