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advice or tips!

rachelhope
New Arrival

Hello! I just started as a CSA will be 1 months on may 18th! I think i am doing pretty good, have been getting good feedback! I will be going to Dallas in 2 weeks! I just wanted to ask for some tips or advice as a CSA so I can be the best I can be! I love hearing how everyone perceives the role and I’ve been training with a new trainer almost everyday. For me it really helps seeing a different point of view! Again any advice would be amazing !!

2 REPLIES 2

Re: advice or tips!

ShellyV
Active Member

What station? 

 

Ask questions. Learn as much as you can. Learn your hot keys. Be polite to everyone you work with; TSA, people who push the wheelchairs, people who clean up the area around you. They may not be SWA employees but they are people you will see on a daily basis. Enjoy the experiences so far. 

Re: advice or tips!

rachelhope
New Arrival

i’m in AUS! are hot keys the short cuts click on the keyboard instead of using the mouse ?