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Southwest Airlines Community

Allergies

CMentyka
Explorer C

Southwest is famous for handing out peanuts. If you have a peanut allergy, what will Southwest do to accommodate you and make sure you have a safe flight?

3 REPLIES 3

Re: Allergies

courtneygremmel
Explorer C

You can let the customer service agent know that you have peanut allergy. He or she will give you a pre-boarding pass so that you can clean your area before getting seated.

Re: Allergies

LisaGoode
Employee
Employee
Solution

You will be able to preboard and clean the seats and tray tables (be sure to bring some wipes),  Also consider bringing your own snacks since the pretzels that will be served as an alternate snack were packaged in a peanut packaging factory.

Re: Allergies

BrieStrickland
Frequent Flyer C

What about pet allergies? I know service animals are allowed on board but dogs make me sneeze up a storm! How can I avoid this?