Another Customer Service Number???

[kuelizabeth]

I received an email that my flight was changed and I needed go online to accept it or make a change.  When I try to do so, I receive an error message that I have to call customer service to make the change.  I've been on hold for 90 minutes.  What other number should I use?

[dfwskier · Accepted solution]

I'd recommend contacting the airline via the Southwest app chat function or one of the other methods listed below:

https://www.southwest.com/html/contact-us/index.html?clk=GFOOTER-CUSTOMER-CONTACT-US

Beats the heck out of waiting on hold...