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Southwest Airlines Community

Answer/Help

yolanda2431
Explorer C

Does anyone from Southwest actually look here? How often? How do they choose who to help with their questions? 😞 

2 REPLIES 2

Re: Answer/Help

TheMiddleSeat
Aviator A
Solution

Southwest runs the Community, but is pretty hands off for the most part. They want this to be a customer to customer discussion, but Southwest staff seem to read through posts and will occasionally comment when an "official" answer is needed. 

Re: Answer/Help

LindseyD
Retired Community Manager

Hi @yolanda2431,

 

Thanks for joining the Southwest Community! Like @TheMiddleSeat said, this is primarily a Customer-to-Customer discussion forum. That said, I'm excited to introduce you to @TiffanyV, who will be the Moderator for this Community Outreach board begining today. You can click on her profile to learn more about her, and, as always, reach out to me in a private message if you have questions.