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Southwest Airlines Community

Bullys

jmoore-56
New Arrival

You people can pound sand.  I've flown SW personally and professionally for 20 years, and I'm through,  The constant harrassment, intercom pontificating and in-flight surveillance is too much to take.  Now you're throwing people off who's 3 year old child didn't even remove his mask.  I have never in my life seen any business treat CUSTOMERS this way.  All we heard was moaning about how bad business was last  year, and now it has rebounded -  but all we get is 2 hours of hell

2 REPLIES 2

Re: Bullys

dfwskier
Top Contributor

Hello ---

 

lovinlife, Hadenough --- is that you?

Re: Bullys

NicoleAshley
Employee
Employee

@jmoore-56 , we are sincerely sorry for letting you down after all these years of travel. We strive to deliver a topnotch experience, and we deeply regret not meeting your expectation. As a Customer to Customer support forum, we are not equipped to assist you here, but we recommend you Contact Customer Relations to submit your concerns, especially concerning a specific travel experience. 

 

 

Nicole
Community Manager