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Southwest Airlines Community

COVID-19 (coronavirus) Information


Community Members: I'm pinning this post to the top of our boards to ensure Customers looking for updates regarding COVID-19 are able to easily find the most updated information from Southwest Airlines. I'm locking comments on this post only, but all other boards and posts remain open for discussion.


The Safety of Southwest Customers and Employees are of utmost importance to all of us at Southwest Airlines. With this in mind, we have a robust group of Employees who are actively monitoring information on the coronavirus (COVID-19), with Teams across the airline that are constantly reviewing and assessing updates from agencies such as the Centers for Disease Control (CDC) and the World Health Organization (WHO). We are fully prepared to adapt our operations and procedures as necessary, with a laser focus on the situation at hand.


Find the most relevant and up-to-date information at these links:

Can't find what you're looking for? Use the search bar at the top of this page or post in the Community Discussion Forums.


Please remember, as a peer-to-peer support forum, Community members aren't equipped to assist with all issues. If you need assistance with a travel issue, please follow the instruction here on Submitting a Suggestion and/or Complaint.