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Hello,
I have 4 Southwest flight e-passes. The travel expiration date is 10/09/2020. I was hoping to use them for a trip this year before the expiration date of course. But due to COVID-19 outbreak, it is really risky to fly and travel for pleasure right now. Therefore, can the e-passes be extended due to COVID-19? What number can I call to at least make an inquiry about the extension?
Thank you so much!
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Solution
In the past, e-passes have not been extendable.
To check on yours, contact customer relations. You can reach Customer Relationsthem via Twitter (@Southwestair), or call us at 1-855-234-4654
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Thank you for letting me know. I'll call the number and ask. I'll give an update when I do.
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