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Can my flight e-passes be extended due to COVID-19?

New Arrival

Hello,

I have 4 Southwest flight e-passes. The travel expiration date is 10/09/2020. I was hoping to use them for a trip this year before the expiration date of course. But due to COVID-19 outbreak, it is really risky to fly and travel for pleasure right now. Therefore, can the e-passes be extended due to COVID-19? What number can I call to at least make an inquiry about the extension? 

 

Thank you so much!  

2 REPLIES 2
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Re: Can my flight e-passes be extended due to COVID-19?

Top Contributor
Solution

In the past, e-passes have not been extendable.

 

To check on yours, contact customer relations. You can reach Customer Relationsthem   via Twitter (@Southwestair), or call us at 1-855-234-4654

 

 

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Re: Can my flight e-passes be extended due to COVID-19?

New Arrival

Thank you for letting me know. I'll call the number and ask. I'll give an update when I do.