Cancel WGA points flight 10 minutes prior to departure?

[zeref]

Is that the policy? I looked and it appears to be accurate. I am double booked on 2 airlines for a flight next weekend, and due to the staffing shortage, I wanted to be certain.

[jksobonya]

Yes, here is the policy:

If you don’t cancel your reservation at least 10 minutes before the flight’s original scheduled departure time, the value of Business Select or Anytime tickets will be refunded in the form of a flight credit. Unfortunately, any Wanna Get Away or Wanna Get Away Plus funds will be forfeited.

https://www.southwest.com/help/changes-and-cancellations/flight-credit 

--Jessica

[TheMiddleSeat · Accepted solution]

If you redeemed points for the flight as your subject implies then you don't even have to cancel the flight to get a refund. No showing for a points flight will result in the points being refunded back to you.

https://www.southwest.com/help/rapid-rewards/rapid-rewards-redeeming-points

What happens to my points if I don't complete the flight I originally booked for reward travel?

When traveling on points the ticket will be redeemed based on the one-way segment that was flown (origin-destination), and any remaining unused points for additional one-way segments will be returned to your account. Please allow up to four days for any unused points to post back to the original account.

--TheMiddleSeat