Cancellations & Early Bird Check-In Fees

[SWDigits]

@Famdangocruiser if Southwest cancelled your flight then you are entitled to a refund if you request it.  You need to get in touch with their Twitter or Facebook teams, or call Customer Relations (it's a different phone number than the normal customer service number).

See this thread for an example of a successful refund: https://www.southwestaircommunity.com/t5/Travel-Policies/What-Southwest-are-y-all-flying/m-p/104685

There is a different thread where a customer had to contact Southwest multiple times (I can't find that thread now) but was eventually refunded.

Please post when it's resolved for you or if you have any problems.

[NicoleAshley · Accepted solution]

While EarlyBird is nonrefundable, we're recommending our Customers impacted by EarlyBird Check-In please contact Customer Relations for consideration by phone at 1-855-234-4654, or any of the options in the link below. Thank you!

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