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Southwest Airlines Community

Cancelled Flight Reservation

GARYMABALOT
New Arrival

I have recently cancelled a flight reservation. I am hoping for information regarding the refund of the funds. Thank you.

 

Gary

2 REPLIES 2

Re: Cancelled Flight Reservation

AshleyMainz
Employee
Employee

Hi @GARYMABALOT

 

Welcome to the Southwest Airlines Community! If you need specific help with your account, your best option would be to call or email Customer Service. Your options are listed here: southwest.com/contactus 

 

Ashley

Ashley
Community Manager
Southwest Airlines Community

Re: Cancelled Flight Reservation

franktravel
Rising Star
Solution

Hi 

 

The only way you can get a refund to your credit card is if you purchased a Anytime or Business Select ticket and you would have had to select refund to card at the time you canceled.  If you purchased a Wana Get Away ticket you will have a credit to use that's good for one year from the date of purchase.  You also would have received a email when you canceled and you want to remember the conformation number you canceled because that's what your credit it linked to to use for future flights.

 

Good luck!