Christmas Meltdown

[samantha5757]

Still no refund from Southwest and it has been a month. Please Southwest - stop sending me automatic messages and refund me for my expenses. 

[DancingDavidE]

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@samantha5757 wrote:

Still no refund from Southwest and it has been a month. Please Southwest - stop sending me automatic messages and refund me for my expenses. 

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You'll have to use one of the Contact Southwest Customer Service options for any follow up additional to what you have already received. This is a customer to customer forum so no one responsible for paying the expenses will see your post here.

[TheMiddleSeat]

Looking at the positive side of things, the fact that you are getting the automated messages means your request is still in the queue and hasn't gotten lost or no longer being looked at.  Hopefully all is resolved soon!

--TheMiddleSeat

[floridaguy]

DISASTER