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Compliments to Southwest Security!

New Arrival

On a recent stop over in Dallas a woman sat down across the isle from me with a 5+/- year old child. Several of us spoke up after she verbally abused the child and hit him twice with a sandal. Flight attendants were alerted and in short order a security person escorted the woman and child off the plane. It was done quietly and professionally. This woman thought that because it was her child, she could do what she wanted. Those around her, thankfully, thought differently and spoke up. Kudos to SW for taking prompt effective action!


Re: Compliments to Southwest Security!

Top Contributor

Glad to hear the crew handled the situation safely and quickly.


feel free to share your compliments with southwest directly though one of these methods Submitting a Customer Service Compliment