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Southwest Airlines Community

Customer Relationship

nkaiser
New Arrival

What Customer Relationship Management (CRM) techniques are practiced at Southwest Airlines?

1 REPLY 1

Re: Customer Relationship

dfwskier
Top Contributor

I'd suggest that you contact customer relations to ask that question.

 

https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355