My flight was cancelled on 6/15/21. I have made many calls and send many emails requesting a refund. I purchased 2 round trip tickets at 267.00. A refund for one ticket has been posted to my SW account and I have been unsuccessful in contacting SW to resolve this. Today I was told that the wait time to speak to a representative was 120 minutes!!! Are you kidding?
I was forced to use another airline on the 15th and had to pay twice the cost of my original tickets NOW I have to beg for my refund??????
