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Southwest Airlines Community

Re: Customer service complaint

NicoleAshley
Employee
Employee

@Thiliphk We are sincerely sorry that your encounter with one of our Employees has you questioning our commitment to outstanding Customer Service, and we regret that we disappointed you with your overall travel experience. As a peer-to-peer support forum, we are not equipped to assist you here, but I encourage you to Contact Customer Relations so we can document your concerns and follow-up with the Employee internally. Thank you.

 

Nicole
Community Manager