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DID NOT RECEIVE CONFIRMATION E-MAIL

labound
New Arrival

Flying 6/30 from LA to Phx and return on 7/9 from Phx to LA.  Charged on my credit card of $197.96 - but did not receive confirmation e-mail or text

3 REPLIES 3

Re: DID NOT RECEIVE CONFIRMATION E-MAIL

prakumar
New Arrival

Please login to your account or just login to southwest.com 

and check confirmation using your credit card and name you made reservation 

Re: DID NOT RECEIVE CONFIRMATION E-MAIL

dfwskier
Top Contributor

Did you check your spam folder?

 

DId you type in the correct e-mail address ?

 

Have you logged in to your southwest,com account to see if it is there.?

 

I have never seen Southwest fail to send an e-mail

Re: DID NOT RECEIVE CONFIRMATION E-MAIL

bec102896
Top Contributor

Earlier this morning there was a message saying some emails were delayed up to an hour so if you haven't received the email by now you could log in to your RR account to see if the reservation is there or you can reach out on Facebook or Twitter and they can resend the confirmation to you. 

 

-Blake