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Southwest Airlines Community

Error on flight change

New Arrival

Receiving error message can not change international flight to domestic. Original round trip to Cancun . Have option because of covid restrictions are about to be implemented possibly in Cancun to change flight for free. But when I try and twitch to Tampa, Fl it gives error unable to switch international flight to domestic.


Re: Error on flight change

Top Contributor

If you're seeing the banner allowing free changes: In order to change a flight without paying the additional air fare difference, the origination and destination must remain the same as originally booked (or in some cases, a co-terminal).


If you'd like to change to a different destination, and your flight is currently "protected," (showing the banner notification for free changes) you'll need to cancel the flight, and then use the resultant Travel Funds towards the new booking. Note that you'll have to pay any fare difference.