06-11-2018 08:13 PM - edited 06-11-2018 08:18 PM
06-11-2018 08:20 PM
have you tried to reach out to customer relations to discuss your concern? If not I would recommend you reach out to them at 855-234-4654 or you can message southwest on twitter but unfortunately no one will be able to reach out from here as it is a peer to peer (customer to customer) forum so for your own privacy and protection could you please edit your post to remove your phone number
if you have a question feel free to post it here and we can try to help as long as we don't need to research a reservation since customers like myself can't do that but we can help with general southwest questions.
hope this helps