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New Arrival

I have contacted you several times over the past week.  Can someone please respond as to how I may share my number and speak with a member of your escalation team.   Thank you, Vickie Kaminski


Re: Escalation

Top Contributor



have you tried to reach out to customer relations to discuss your concern? If not I would recommend you reach out to them at 855-234-4654 or you can message southwest on twitter but unfortunately no one will be able to reach out from here as it is a peer to peer (customer to customer) forum so for your own privacy and protection could you please edit your post to remove your phone number 


if you have a question feel free to post it here and we can try to help as long as we don't need to research a reservation since customers like myself can't do that but we can help with general southwest questions. 


hope this helps