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Hi:
I have funds that expired April 30, 2021. I would like to convert to voucher. How do I start the process to use the expired funds? Is there a number to call or email to send.
Thanks
M-
Solved! Go to Solution.
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Solution
You'll need to reach out to Customer Relations and ask for this accommodation. Keep in mind the fee is $100, which is deducted from the balance of the travel funds. If granted, the voucher will be valid for 6 months from the date issued.
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You also have to do it within 6 month of the TF expiration.
Thus if you think you'll want to use the voucher in say 8 months, you should wait a while to do the conversion.