Skip to main content

Southwest Airlines Community

Highlighted

Flight

New Arrival
 
2 REPLIES 2
Highlighted

Re: College Student Leaves Laptop Behind on Plane from Orlando, FL to Dallas, TX

Active Member

Unfortunately there isn't a number for you to call to check the status.  How it works is after you file the report, the third-party company that handles the lost and found will reach out to you if your item is found.  At this point, all you can do is wait.

Highlighted

Re: College Student Leaves Laptop Behind on Plane from Orlando, FL to Dallas, TX

Rising Star
Solution

@yazmin98 wrote:

What can I do to make the reunion with my laptop easier or faster? I have filed a lost item report online, but am wondering what will happen next.  


Definitely enter the serial number of your laptop on the online claim form if you have it available.  Here is a thread where adding the serial number provided a positive result:

 

https://www.southwestaircommunity.com/t5/General-Travel-Policies/Lost-and-found/m-p/80547


Customer | Home airport DCA