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Flights on 12 September

New Arrival

Hello,

Hoping someone can help me with Travel credit information please!? 

Am i eligible for my flights to be put into credit until September 2022 or will they still expire March 2021?

 

- Booked flight in March 2020.

- Original Flight was 12 September 2020.

- Received email of schedule change Southwest which was not suitable.

- Changed flight date to 06 September free of charge.

 

I now want to cancel these flights and put them in credit but Southwest wont tell me if i am eligible for the credit to be extended to September 2022 or if they will still expire March 2021?

 

Any help please?  

5 REPLIES 5
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Re: Flights on 12 September

Top Contributor
Solution

If you cancel your reservation on or before September 7th 2020 your funds from that reservation will be valid until September 7th 2022. Once you buy a new ticket that new reservation will have an expiration date of 1 year from original purchase date. 

 

-Blake

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Re: Flights on 12 September

New Arrival

Thank you Blake.

 

I've cancelled and fingers crossed the expiration date will be updated to September 2022.

It currently says March 2021 still.

 

If it doesn't update, can I use the travel funds to book another flight before 7 September?

If I then cancel that flight a day or so later, will that give me a 2022 expiration?

 

Its approx $700 USD and due to us living in another country, we really need a 2022 expiry date.

 

 

 

 

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Re: Flights on 12 September

Top Contributor

It will update tonight around midnight Central. 

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Re: Flights on 12 September

New Arrival

Thanks so much for your help Blake 🙂

I really appreciate it x

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Re: Flights on 12 September

Top Contributor

Did your travel funds expiration date change to September 7th 2022?