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How long does it take for a refund to post after Southwest cancelled our flight?

Agip27
New Arrival

It really shouldn't take a week....Southwest cancelles the flight (June 28th Flight 2001 Bur-SFO) and Southwest won't refund me my money? Seriously? 

I was already on hold for 55 minutes, I don't want to do that again......but this is ridiculous! 

2 REPLIES 2

Re: How long does it take for a refund to post after Southwest cancelled our flight?

TheMiddleSeat
Top Contributor

You should have access to the travel funds now if you want to book another trip. If you're looking for a cash refund you would need to request it either by calling or send the request in writing to:

Southwest Airlines Refunds Department
P.O. Box 36649
Dallas, Texas 75235-1649

A cash refund would not be automatically done without requesting it. 

Re: How long does it take for a refund to post after Southwest cancelled our flight?

Rsp20
New Arrival

So if you cancel a vacation package how long does it take to credit back the money from hotel to credit card used to book