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How long does it take for a refund to post after Southwest cancelled our flight?

New Arrival

It really shouldn't take a week....Southwest cancelles the flight (June 28th Flight 2001 Bur-SFO) and Southwest won't refund me my money? Seriously? 

I was already on hold for 55 minutes, I don't want to do that again......but this is ridiculous! 

2 REPLIES 2

Re: How long does it take for a refund to post after Southwest cancelled our flight?

Top Contributor

You should have access to the travel funds now if you want to book another trip. If you're looking for a cash refund you would need to request it either by calling or send the request in writing to:

Southwest Airlines Refunds Department
P.O. Box 36649
Dallas, Texas 75235-1649

A cash refund would not be automatically done without requesting it. 

Re: How long does it take for a refund to post after Southwest cancelled our flight?

New Arrival

So if you cancel a vacation package how long does it take to credit back the money from hotel to credit card used to book