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Southwest Airlines Community

How to Send Private Messages in the Community Forum?

user345678
New Arrival

How do I send private messages in the community forum? According to the Help section, there is suppose to be a message count or envelop icon for me to click on but I don't see that anywhere.

 

https://community.southwest.com/t5/help/faqpage/title/sendmessage

 

 

2 REPLIES 2

Re: How to Send Private Messages in the Community Forum?

TheMiddleSeat
Top Contributor

It may not be available for all users.  How about you just post your question?

 

--TheMiddleSeat

Re: How to Send Private Messages in the Community Forum?

bec102896
Top Contributor

DMs may not be available to new users because of a situation a few months a go. 

 

If you need assistance you can post your question here or if it's a question/complaint about a recent flight you can Contact Customer Relations  and they can assist you

 

-Blake