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Luv Voucher Policy

jwags99
Explorer C

Looking at purchase an "anytime" fare using a luv voucher and a credit card for the difference. If I need to cancel is the portion purchased with a credit card fully refundable? I understand the portion purchased with a luv voucher will be returned as travel credit.

2 REPLIES 2

Re: Luv Voucher Policy

TheMiddleSeat
Aviator A
Solution

Yes.  If you have problems with it when you cancel you can contact Southwest:

 

If your reservation is no longer active or you canceled a refundable fare that was converted into flight credit and you would like a refund instead:
Call us at 1-800-435-9792

Write our Refunds Department:
Southwest Airlines
Refunds Department
P.O. Box 36649
Dallas, Texas 75235-1649

 

--TheMiddleSeat

Re: Luv Voucher Policy

chgoflyer
Aviator A

To be clear, you will have to contact Southwest to request the refund. Upon cancellation the full amount will be converted to travel funds. Once you reach out they'll refund the refundable portion.