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Southwest Airlines Community

Luv Voucher Policy

Explorer C

Looking at purchase an "anytime" fare using a luv voucher and a credit card for the difference. If I need to cancel is the portion purchased with a credit card fully refundable? I understand the portion purchased with a luv voucher will be returned as travel credit.


Re: Luv Voucher Policy

Aviator A

Yes.  If you have problems with it when you cancel you can contact Southwest:


If your reservation is no longer active or you canceled a refundable fare that was converted into flight credit and you would like a refund instead:
Call us at 1-800-435-9792

Write our Refunds Department:
Southwest Airlines
Refunds Department
P.O. Box 36649
Dallas, Texas 75235-1649



Re: Luv Voucher Policy

Aviator A

To be clear, you will have to contact Southwest to request the refund. Upon cancellation the full amount will be converted to travel funds. Once you reach out they'll refund the refundable portion.