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Southwest Airlines Community

Luv voucher

Explorer C

I used my LUV voucher on the flight I booked 12/26/22 ....flight was cancelled full refund on my payment but I still haven't gotten my LUV credits back. Will I get them back ? 


Re: Luv voucher

Aviator A

Your voucher would have turned into a travel fund. Have you looked there for it?

Re: Luv voucher

Aviator A

try using the confirmation number from the cancelled flight funds should be there as suggested if not did they send you a new voucher by chance it would be in your email 


if the funds are still missing I would reach out to Southwest to see if they can get you a new voucher.