I used an airplane from LAX to SFO on October 7th.
I could not finish my flight because my bag did not arrive after the flight.
I reported it right there, and the receipt number is <SFOWN01698397>.
I received an Incident Report by e-mail, but after five days I was updated with Incident Status: Closed
I tried to call several times but I could not tell the condition of my bag.
I uploaded a file to bagclaim that you would like to send but I do not know if you have received my file.
I am losing my luggage now and I feel very sad and frustrated because I can not communicate with you.
I need your help.
