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Re: New Southwest App incompatible with my device

Top Contributor
Solution

@weikouliu wrote:

Same here, 3 years old phone on Android 5.0 and the app stopped working.     SWA, please be clear if you support Android 5.0 or not.


The specs for the Android version of the Southwest app say:

 

Current Version 5.8.1
Requires Android 6.0 and up
 
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Re: New Southwest App incompatible with my device

Active Member

My Android has version 6.0.1 - app will not install.

 

SW's statement about SW's app is wrong.

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Re: New Southwest App incompatible with my device

Top Contributor

The app store description says it requires Android 7.0.

 

My phone has Android 10, the latest version. So 7 has been out for quite a while now.

 

It's an unfortunate reality that newer apps often require a newer operating system. Requiring one that's at least 3 versions old isn't especially restrictive.

 

Everyone, regardless of OS, can access the Southwest mobile website.

 

android.jpg

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Re: New Southwest App incompatible with my device

Top Contributor

android 6.0 came out in early to mid 2015

 

So it was compatible with the Southwest app for 5 years. 

 

i'm on android 7.0 so I'l be obsoleted about this time next year.

 

I'll buy a new phone but will have to decide whether to go with android 10 or android 11.

 

11 is being released this month.

 

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Re: New Southwest App incompatible with my device

New Arrival

I have the same issue, phone not compatable with new APP. I have an Android 6+

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Re: New Southwest App incompatible with my device

New Arrival

My android phone will not let me update the Southwest app. When I reload the app I still am not able to upload the Southwest app what can I do?

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Re: New Southwest App incompatible with my device !!

New Arrival

This is horrible  , my Southwest App. doesn't work . And on Google play store it now says it's incompatible with my Samsung galaxy . I downloaded Delta and American airlines and they certainly worked . Why can't Southwest do something about making this app. compatible with Android phones .  I really like using my apps. versus having to go online  . I really liked Southwest app. .  Southwest isn't Boeing.  I'm sure you can make your software compatible with Android systems.