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New Southwest Travel Funds Extension Policy* No Good 3/20/2020

FrankHaggerty
Explorer B
Southwest Airlines National Emergency: 73 YR O Rhode Islander Cancels Trip To Florida 3/18/20
 
3/19/20 Company policy won't extend $400.00  vouchers and airfare 1 YR  from the cancellation date?  This is a COVID -19 National Emergency they won't give Senior Citizens a break?
 
We only go to Florida once a year in the Winter 
 
Southwest Airlines Response SR #2314440929585
 
Frank & Natalie Haggerty images (45).jpgdownload (40).jpg
1 REPLY 1

Re: New Southwest Travel Funds Extension Policy* No Good 3/20/2020

elijahbrantley
Aviator A

@FrankHaggerty 

 

I'm sorry you feel that way; I am happy to see the action from SW. When was your flight booked?

 

As this is an ever-evolving situation, who knows what additional action will be taken in the future.

 

Also, please edit your post above to remove your personal information since this is a public forum.

 

 

-A List, Companion Pass holder