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No Longer Sending Middle Seats Full E-mails

bbland
Active Member

Called today to check my Saturday flight from MCO to STL.  Hadn't received an email, but just wanted to check since many that day are sold out already.  I was a bit shocked to find out that as of today they are no longer sending out the middle seats full email.  What are everyone's thoughts on this?

4 REPLIES 4

Re: No Longer Sending Middle Seats Full E-mails

bec102896
Top Contributor

I noticed this with 2 flights I have in the next 3 days both are full flights but no middle seats may be occupied email. Personally the email didn't ever make me want to change my flight. people are slowly starting to travel again and many are getting the vaccine that's my guess as to why they stopped the emails. 

 

I think a lot of changes started this week and this must be one of them. 

 

-Blake

Re: No Longer Sending Middle Seats Full E-mails

bbland
Active Member

My thought is that they should have at least told us they were doing this. 

Re: No Longer Sending Middle Seats Full E-mails

bec102896
Top Contributor
Solution

You can share that feedback with southwest directly so they can document it. Contact Customer Relations 

 

-Blake

Re: No Longer Sending Middle Seats Full E-mails

SWFlyer007
Rising Star

It depends on how you look at it.  This means we are getting closer to back to normal.  I kind of think this would be a good idea to just continue as a general practice.  But I'm like Blake, it would rarely make me change my flight.